Many questions are often answered in our FAQ section, please take the time to review it.

Frequently Asked Questions

System Requirements
The minimum requirements for MediaZone are:

• Windows OS: XP (Preferred) or Vista - (Apple MAC and Linux is NOT supported!)
• Internet Explorer 6.0 or higher with cookies enabled (default setting) and security settings set to "medium"   
• Windows Media Player 10 or 11
• For Streaming: Broadband connection (Speed of 550 kbps or higher)
• Dialup connection is not recommended for this higher bandwidth offering.
• System clock set to the correct time zone, date, and time

If you are still having service problems, the fastest and easiest way to contact us is:

1. By using our Live Help.  Live chat will be available 8am to 6pm (USA Pacific Time) Monday through Sunday.
2. By emailing: wimbledonlivesupport@mediazone.com

If you have general comments, questions or queries about the Wimbledon Championships please contact The All England Lawn Tennis Club.