Many questions are often answered in our FAQ section, please take the time to review it.

Frequently Asked Questions

System Requirements
The minimum requirements for MediaZone are:

• Windows OS: XP (Preferred) or Vista - Unfortunately Apple MAC and Linux is not supported. This is due to the digital rights management and sharing technology used.
• Internet Explorer 6.0 or higher with cookies enabled (default setting) and security settings set to "medium"   
• Windows Media Player 10 or 11
• For Streaming: Broadband connection (Speed of 550 kbps or higher)
• Dialup connection is not recommended for this higher bandwidth offering.
• System clock set to the correct time zone, date, and time

If you are experiencing problems, or for other inquiries, the fastest and easiest way to contact us is to use the Live Help option.

To get some help right away, use Live Help (Live Chat is available 24 hours a day, 7 days per week.)

Or, for response to your inquiry within 24 hours, you can send an e-mail to wimbledonlivesupport@mediazone.com, please be sure to be as specific as possible.

If you have general comments, questions or queries about the Wimbledon Championships please contact The All England Lawn Tennis Club.